Kids can connect their mobile devices to their computers with apps like Dell Mobile Connect.

So that means when you take away the phone, from their computer they still can:

  • make and recieve phone calls
  • access their contacts
  • receive notifications from apps
  • TEXT - send and receive text messages

It also appears that the texting functionality will override device restrictions (like ScreenTime). This is being verified, and I will update.

It's easy to set up. Download the Dell Mobile Connect app from the app store to a mobile device. Then, add the companion PC app to a computer, this is done on Windows through the Microsoft Store in the Start menu. It's available on Dell XPS, Inspiron, G-Series, and Vostro PCs purchased January 2018 or later. It will not work on PCs purchased before January 2018, and requires Bluetooth. Both apps are free.

There are apps for both iPhone and Android available. Some others include Your Phone, AirDroid, Vysor, and Textto.

If you want to know if your child has Dell Mobile Connect or a similar “always on” app that uses LTE connectivity in a mobile device, follow these instructions below to find the app and delete it. Also, go into Programs on the computer to find the app and uninstall it.

Find the app and delete it

There are several ways to find an app on a device.

  1. On the device, open the App Store or Google Play. Search for "connect to PC" or use similar keywords. Scroll through and look at ALL results. If OPEN or UPDATE is next to any, that app is on the device. If there is a cloud icon, it used to be on the device. If it says GET, it was not on the device
  2. On the device, go to Cellular (or whereever the data settings are), and scroll down to view the apps using data.
  3. On an Android, swipe up from the bottom of the screen to the top. If you see All Apps, tap it.
  4. On Android, tap Settings, then go to the Applications section the menu. Open the menu view and press Task. Look for  “show hidden apps” and open it.
  5. On iPhone, from the home screen swipe right. In the search bar at the top of the screen, type the name of the app. If the app is on the phone, it will show up in Top Hit. If it's not, it will appear under the App Store heading.

Once the app is deleted, make sure you have blocked the downloading of apps in the device restrictions (ScreenTime for iOS or Family Link for Android.)

If you have any questions, please get in touch.

Suzanne Kosmerl

Suzanne Kosmerl

I'm a social media professional and mom to two boys. I started Hashtag Parenting because I saw many moms and dads struggling to keep up with parenting in the changing digital landscape - including myself! The ever-changing apps, myriad monitoring solutions, and the texting lingo! Whew. I wanted to make it easier to find the most recent information, all in one place. I hope this site is a source of information and support for you. Connect with me on Twitter or LinkedIn by clicking the icon directly below.